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Account configuration

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Introduction
  • Account configuration
    Set up your WhatsApp account Synchronize your apps
  • Collect opt-ins
    General Collect with Shopify Collect with Klaviyo Collect with Meta ads
  • Create automations
    General Create automations with Shopify Create automations with Klaviyo Create automations with Splio
  • Create campaigns
  • Learn more
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Account configuration

Set up your Simio account and customize your WhatsApp account

  • Frequently asked questions (FAQ)

Set up your WhatsApp account
  • ℹ️ Prerequisites for setting up your account
  • 💳 [META] Add a payment method
  • 💳 [META] How billing works
  • 🤩 [WHATSAPP] Add a profile picture
  • ✅ [WHATSAPP] Request the certification badge

Synchronize your apps
  • 🎛️ Install the Simio application on Shopify
  • 🔗 Connect Klaviyo
  • 🔗 Connect Splio
  • 🔗 Connect Hubspot
  • 🧩 Crisp: integration and usage
  • 🧩 Gorgias: integration and usage
  • 🧩 Zendesk: integration and usage

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  3. ℹ️ Prerequisites for setting up your account
  4. 📐 Format and dimensions on WhatsApp
  5. 📯 [META] Collect opt-ins with a Click-to-WhatsApp ad
  6. 👋 Welcome Flow
  7. ♠️ [KLAVIYO] Send a test
  8. 👨‍👩‍👦‍👦 Import contacts with CSV in Simio
  9. ❤️‍🔥 Best practice: the best campaigns and automations

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