♠️ [KLAVIYO/SHOPIFY] Abandonned cart automation in a Klaviyo flow
Table of Contents
This tutorial is for those who use Shopify and Klaviyo, and want to trigger an abandoned cart flow from Klaviyo. There are 3 steps to follow:
Create an abandoned cart campaign
First, you need to have created an automation with a Shopify trigger.
See the documentation here 👉 🛒 [SHOPIFY] Payment abandoned from Simio
Change the trigger of the automation

Set up the webhook
Remplace the JSON by this one below 👇
{
"phone": "{{ person.phone_number|default:'' }}",
"isForced": true,
"params": {
"abandonedCheckoutUrl": "{{ event.extra.checkout_url|default:'' }}",
"imageUrl": "{{ event.extra.line_items.0.product.images.0.src|default:'' }}"
}
}
Go further
You can add custom properties such as the product name. Follow this documentation to learn more 👉 ♠️ [KLAVIYO] Custom properties in WhatsApp messages
To test the flow, you can follow this documentation 👉 ♠️ [KLAVIYO] Send a test