Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • getsimio.com
English (US)
US English (US)
FR French
  • Home
  • Learn more

🏋️ Force sending to non-optins

Written by etienne.dubujet

Updated at September 22nd, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Introduction
  • Account configuration
    Set up your WhatsApp account Synchronize your apps
  • Collect opt-ins
    General Collect with Shopify Collect with Klaviyo Collect with Meta ads
  • Create automations
    General Create automations with Shopify Create automations with Klaviyo Create automations with Splio
  • Create campaigns
  • Learn more
+ More

Table of Contents

Campaign sent from Simio Campaign sent from Klaviyo

You may want to send campaigns or automations to non-optin customers whose numbers you already have.

⚠️ This method should not be overused, especially if your account quality is low in the eyes of WhatsApp.

 

 

Campaign sent from Simio

You simply need to uncheck the box below when sending ↓

 

Campaign sent from Klaviyo

First, you need to go to your Klaviyio Webhook and then to the JSON body. Then you need to add the mention "isForced": true, below "phone": "{{ person.phone_number|default:'' }}",

For example :

Before After

 

 

Please note

  • Sometimes phone is named phoneNumber
  • It may be that your isForced parameter is the last one before the } at the end of the code. In this case, you should not put a comma after true to respect the syntax of the JSON code:
  • isForced must be in quotation marks.
 

 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 📚 How to create a WhatsApp template?
  • 📐 Format and dimensions on WhatsApp
  • 👀 Send a test (campaign/automation)
  • 👋 Respond to a customer from Simio
  • 😴 Automatic message when you are away

© 2025 SIMIO Logo Simio by Alcmeon Logo Alcmeon

WhatsApp LinkedIn
Expand